Returns / Exchanges
- All Returnable items may be returned for STORE CREDIT ONLY.
- Returns are accepted for store credit or exchange in cases where the item is damaged. Items must be unworn, unwashed, undamaged and unaltered to be eligible for returns/exchanges. All returns are accepted at the sole discretion of Smocked by Initially Seaux. Please E-mail us within 3 - Days of item receipt for a return approval. All returned items must be back at our warehouse within 14 - Business Days of the customer receiving the order.
- If you are returning an item in person, please be sure we have responded with a return approval and drop off instructions in order for you to receive your store credit/exchange.
- In order to keep our items at a low price, we do not offer prepaid return labels and the customer is responsible for return shipping costs.
- Be sure to provide the tracking number as soon as you ship your return. We will not be responsible if your package is lost in transit back to us.